Call Manager 10.5

Cisco Unified Communications Manager 1. Data Sheet. Cisco Unified Communications Manager is the heart of Cisco collaboration services, enabling session and call control for video, voice, messaging, mobility, instant messaging IM, and presence. Product Overview. In this post PC era when users want bring your own device BYOD environments at the work place, todays organization is challenged in unprecedented ways. These changes in work styles and the ever increasing need for collaboration require organizations to have an integrated productivity solution that enables users to communicate from anywhere, using any device, on any network cost effectively, reliably, and securely. With more than 2. Cisco IP Phones, and tens of millions of soft clients deployed, Cisco Unified Communications Manager Unified CM is the industry leader in enterprise call and session management platforms. It delivers people centric user and administrative experiences while supporting the full range of collaboration services including video, voice, instant messaging and presence, messaging, and mobility on Cisco as well as third party devices. New with Cisco Unified Communications Manager Version 1. Cisco Unified Communications Manager Version 1. Providing smooth experiences for end users and system administrators Cisco Unified Communications Manager Unified CM 1. Jabber clients permits remote devices to connect without creating a VPN provides integrated administration, serviceability, and user options and preferences for instant messaging and presence IM P and supports standards based Single Sign On SSO for administrative users. Offering new capabilities such as agent selected video on hold and caller specific audio on hold for contact centers and a powerful new user oriented application programming interface API as well as enhancements to existing APIs for developers. Assuring the most efficient use of valuable human and network resources by simplifying the installation, upgrade, and platform migration process automating dial plan replication providing end user self provisioning and self care offering more efficient use of videoconferencing resources, and offering enhancements to network bandwidth management. Removing management complexity with automated, accelerated provisioning and simplified, real time monitoring and troubleshooting Comprehensive management is now included with every Cisco Unified Communications Manager installation. Cisco Prime Collaboration Standard, a fully web enabled management application, is included with all Cisco Unified Workspace Licensing and Cisco User Connect Licensing for Cisco Unified Communications Solutions. Cisco Prime Collaboration Advanced offers additional automation, deeper diagnostic capabilities, and long term reporting. Table 1 lists major features in Cisco Unified Communications Manager Version 1. Table 1. High Level Features in Cisco Unified Communications Manager 1. Feature. Benefits SSOSSO enables system administrators to work on different clusters and different applications without repeatedly responding to challenges for their username and password. Security Access Markup Language SAML enables integration with various commercial identity providers. Network based call recordingNetwork based call recording enables call recording without regard to device capabilities or location, including mobility calls using Single Number Reach or Extend and Connect. The system automatically selects the best point at which to replicate audio media Cisco Unified Border Element UBE, Cisco Session Initiation Protocol SIP voice gateway, or a Cisco device. Cisco Unified CM integrates with Cisco Media. Sense and other commercial call recording servers, in centralized or distributed deployments. Remote accessSession based firewall traversal limits exposure of enterprise and personal data by enabling remove devices to connect without establishing a VPN. Cisco Unified CM works with Cisco and select Cisco devices to optimize audio and video media paths for economical, large scale deployment. This section covers Cisco CallManager CallManager Express setup and VoIP. Learn how to configure CME, UC560, TelephonyServices, Unity Express, GUI upgrade. LycOxCbqE2I/0.jpg' alt='Call Manager 10.5 New Features' title='Call Manager 10.5 New Features' />IM PUnified administration of IM P and voice and video call control users reduces time and effort to add, change, and verify user configuration. Common administration of IM P and other nodes within a cluster simplifies installation, node configuration, backup, and restore. Integrated serviceability allows easy navigation and supports a single client for the Real Time Monitoring Tool RTMT. A common portal makes it easy for end users to manage their options and preferences for IM P together with voice and video. Increased flexibility in Microsoft Active Directory AD integration makes it easier to migrate from other IM P services. Call Manager 10.5 Cdr' title='Call Manager 10.5 Cdr' />IPv. Cisco Unified CM 1. IPv. 6 capable endpoints that will be compatible with future versions. Version 1. 0. 0 provides video and presentation sharing capability for IPv. Call Manager 10.5' title='Call Manager 10.5' />A reduced need for Media Termination Points MTPs provides IPv. IPv. 6 interworking for announcements and music on hold Mo. H. Server based MTP can provide IPv. IPv. 6 interworking for audio. Contact centerAgent selected video on hold supports a rich, interactive experience for users of premium contact center services. This data sheet describes the benefits, specifications, and ordering information for the Cisco Unified Communications Manager 10. Video awareness for Computer Telephony Integration CTI offers a broader opportunity to match video capable callers and agents. Emily And Brendon. Caller specific Mo. H makes it possible to preserve the source selection most appropriate for the caller as a call is transferred from Interactive Voice Response IVR to agent or subsequently from agent to agent. Mobility and Extend and ConnectThe solution restores and maintains connections with remote clients and controlled devices for improved end user experience. Additional enterprise features for mobile clients and support for concurrent use of mobility and Extend and Connect amplify end user control. Self provisioning and care make it easy for administrators to offer these capabilities to all users. Developer APIsA powerful, standards based, new API makes it easy to develop new applications to manage user based settings consistently for multiple devices. Comprehensive change notification keeps Administrative XML AXL applications synchronized with Cisco Unified CM. Global dial plan replicationNumeric patterns configured in one cluster are automatically distributed among all communicating clusters, reducing administrative effort. Common service with intercluster Uniform Resource Identifier URI distribution eases setup. Self provisioning and careProvisioning templates enable administrators to define user configuration once and apply it automatically to new users discovered through directory integration. End users can complete the provisioning process without administrative assistance, configuring their personal device through an application or Interactive Voice Response IVR interaction. A new self care interface makes it easy for end users to manage their options and preferences for all devices. VideoconferencingIntegration with Cisco Tele. Presence. Conductor enables shared use of common videoconferencing resources. A new data channel for videoconferences enables enhanced information exchange and control capabilities for conference participants. Endpoint based three way videoconferencing expands the resource pool while protecting the user experience from Mo. Health News Latest Medical, Nutrition, Fitness News ABC News.